Log In | Bitstamp®

Bitstamp is one of the world’s longest-running cryptocurrency exchanges, offering users a platform to buy, sell, trade, and manage digital assets. To access your account and take advantage of Bitstamp’s features, you need to complete the Bitstamp login process — a secure sign-in system designed to protect your funds and personal information.

  1. Navigating to the Official Login Page To begin, open your browser and go to the official Bitstamp website: www.bitstamp.net . Always confirm that the URL is spelled correctly and that it uses “https://” to ensure you’re on the legitimate site and not a phishing page. Scammers often create fake login pages to steal credentials, so double-checking the address is critical for your security.

Once on the homepage, click the “Log In” button, usually located in the top-right corner. This will open the secure login portal where you can enter your credentials.

  1. Entering Your Credentials On the login screen, you’ll need to input:

Email Address: Use the email you registered with your Bitstamp account.

Password: Enter the password associated with your account. Bitstamp recommends choosing a long, strong password made up of uppercase and lowercase letters, numbers, and symbols to protect against unauthorized access.

After filling in your email and password, submit the form to proceed.

  1. Two-Factor Authentication (2FA) — Mandatory for Security Bitstamp requires Two-Factor Authentication (2FA) on all accounts to enhance login security. Once you submit your email and password, you will be prompted to enter a 6-digit code generated by your authenticator app (such as Google Authenticator or Authy). This code refreshes every 30 seconds, making it very difficult for attackers to access your account even if they know your password.

Because 2FA is mandatory, you will not be able to execute trades or access sensitive functions without it. Setting up 2FA happens in your account’s security settings, where you link an authenticator app and save backup codes in case you lose access to your device.

  1. Accessing Your Dashboard Once you’ve successfully entered your email, password, and 2FA code, you’ll be logged into your Bitstamp dashboard. Here, you can view your portfolio, trade cryptocurrencies, check balances, deposit or withdraw funds, and adjust account settings.

  2. Using the Bitstamp Mobile App Bitstamp also offers mobile apps for both iOS and Android devices. The login process on the app is similar: enter your registered email and password, then complete the 2FA prompt. The mobile app provides full account access on the go, including real-time price tracking and trade execution.

  3. Troubleshooting Common Login Issues If you forget your password, Bitstamp provides a “Forgot Password?” link on the login screen. Clicking this will send a reset link to your registered email. Make sure to check your inbox and spam folders if you don’t see it right away.

If your 2FA code isn’t working, ensure your authenticator app’s time settings are set to automatic, since the codes are time-based. You can also contact Bitstamp support if you lose access to your authentication device.

  1. Security Best Practices Protecting your login credentials is essential. Always use unique, strong passwords, avoid public Wi-Fi when logging in, enable all available security features like 2FA, and secure the email associated with your Bitstamp account.